(1) If needed, help users who are not familiar with the product choose the most suitable product, correct specifications and models.

(2) We warmly welcome users to visit and promptly handle their calls, letters, and responsibilities.

(1) Deliver on time according to the technical requirements of the contract and relevant national standards for production, quality, and quantity.

(2) If requested by the user, our company will provide free knowledge on using popular tools.

(3) Our company will provide special treatment for users in emergency situations, prioritize production, and meet user requirements based on special circumstances, delivery, or special requirements.

(1) If users need to solve product quality problems after use, the company will provide a response and solution within 24 hours

(2) During the operation quality assurance period (12 months) or in case of quality issues, it is our responsibility as confirmed by both parties. Our company is responsible for handling defects free of charge and promises to provide general services within 15 days, with reasonable expenses borne by our company.

Both parties confirm that this is a quality issue caused by user responsibility. Our company is also actively helping to solve this problem and striving to meet the needs of users.

(4) Due to changes in user design, product specifications, models, and quantities, the company will actively respond to users' urgent needs and try to meet their requirements. If users' actual needs or products cannot continue to be used due to design changes, the company will actively cooperate with users' handling work to reduce their burden.

(5) During installation and use, technical guidance can be provided,

(6) User company profile, regularly review user opinions and suggestions, correctly guide users to collect and analyze quality issues, improve company management, enhance product quality and marketing service quality, pursue perfection, and meet user needs.